Payment Policy

Payment Information:

We do not take Credit/Debit card or Net banking details on our website. On clicking the option Pay Now, you will be redirected to either Secure Payment Gateway or Bank’s Net Banking website for completing the transaction. You will then be required to enter your relevant card details or net banking details on the page to complete the transaction. On successful completion of the transaction, you will be redirected to our website with your order details and order number being displayed.

It is to be noted that we will not be storing any Bank related information on our records and none of our staffs will hold or be exposed to this information.

1. Cookies

It is not a mandatory requirement to accept cookies for using your account., However, cookies can be used to ensure quick and improved shopping experience. Cookies are files which will identify your computer to our server as a unique user when you visit pages on our website. This will save your time while you are using our website since your computer will already be identified as a unique user on our server. We use cookies only to ensure your improved shopping experience and not for obtaining or using any other personally identifiable information about you. Our cookies are free from virus and do not contain any personal details. You may configure your browser to prevent cookies from being set on your computer. If you reject cookies, you may still use the site, but your ability to use some areas of the site may be limited and you may not be able to use certain features of the site.

2. Server Logs

In order to ensure easy and comfortable surfing on our website, each time you visit our website, the server collects certain statistical information. These statistics are only used to provide us information in relation to the type of user using our website by maintaining a history of page viewed and at no point, they identify the personal details of the user. We may make use of this data to understand as to how our website is being used.

3. Usage by Children

We don't knowingly collect, maintain or sell products or services to people under age 18 or use personal information from our website about children under age 18. Children should seek the consent of their parents before providing any information about themselves or their parents and other family members online.

You can visit this site without revealing any personal information about yourself. However, some pages on this site may require registration/Login to access. We collect this information to better understand your needs and provide you with better services. If you choose not to provide the information, you may still access the other pages of this site. To access certain services or offerings you may be requested for personal information to enable us to contact you from time to time by either email, mobile, postal mail or other means; to provide you with the information about the products and services offered by us, special deals and promotions that may possibly be of interest to you; to measure consumer interest in our products and services; to customize the user experience; enforce the legal terms or any subscriber agreement which govern your subscription for services; perform market research; offer you extension of services; or to detect and protect against error, fraud and other criminal activity. While providing such information you accept that we may use personal information about you to improve the site, review the usage of the site, the content and design of the site, improve our promotional efforts, the product offerings and services.

Should you need to update or correct the information you provided, you may log in to your Account and update the same from ‘My Account’ section.

LEAH at its discretion may update this policy from time to time and you are advised to read the policy every time you access our website. 

4. Security

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through our website, we collect your personal details on a secured server. The payment details are entered on the Payment Gateway’s or Bank’s page on a secured SSL. The data is transferred between the Bank and gateways in an encrypted manner.

Though we are unable to guarantee 100% security, encryption makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. Except on the Payment Gateways page of your respective bank, you are requested not to submit or otherwise / send to the website/ e-mail ids provided therein or to any other ids, your debit or credit card or any other banking details. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. As per our security procedures, we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer. 

5. Safety and Security Tips

A. Protect your passwords:

  • Keep your passwords private. Anybody who knows your password can access your account.

  • When creating a valid password, use letters, numbers and symbols and it should be 6-15 characters long. Avoid using dictionary words, your name, e-mail address, or other personal information that can be easily obtained. Frequent change of your password also ensures better protection to your account.

  • Avoid using the same password for multiple online accounts.

  • If you are logging in from a public computer or terminal, always log out when you complete an online session instead of closing the page.

B. Ensure your Personal Computer is protected: 

Fraudsters may send genuine-looking emails that contain viruses. These viruses, install a malicious code on your computer without your knowledge and extract your confidential information that you use to access your online profile/account etc.

C. Tips to bear in mind:

  • Keep your computer updated with the latest anti-virus / anti-spyware software.

  • Install a personal firewall on your computer to protect your account.

  •  Do not click on links or open attachments in unknown or unsolicited (spam) emails.

 
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